Tacoma Plumber - 5 Things Plumbers Do That Drive Everyone Crazy... And How Rooter-Man Solves Them

5 Things Plumbers Do That Drive Everyone Crazy... And How Rooter-Man Solves Them

Our company believes in saving our clients money as well as providing an overall customer service experience. That is why we eliminate the 5 things that drive customers crazy when dealing with a plumber:

Voicemail. Or even worse, some plumbers use an answering machine. Then you have to wait and hope they will call you back. At Rooter-Man, our phones are staffed 24 hours a day so you can always talk to a live person.
Wasted Time. Most plumbers won't give you a real appointment time. They say, "we'll be there when we get there." Which means you waste a whole day waiting.
Too Many Trips. Other servicemen can make 2 or 3 trips before they have the right parts to fix your problem. This costs you extra money and frustration. At Rooter-Man, we stock our trucks with over 100% of materials that we need, to ensure we don't have to make an extra trip. And even though you don't pay for "trip charges" we will only make one trip to your home with the materials and service that you need.
Invoice Shock. This is what happens when you are charged "time & material" and the plumber gets paid more the longer he takes. Only at Rooter-Man do you get straight forward pricing. You know the exact amount before the work begins so you can decide. We charge you by the job and will never, every charge you for the amount of time it takes to complete a plumbing job.
Call Backs. Other service companies have a "Concrete Guarantee"...when their trucks leave your concrete driveway, their guarantee expires! With us, you have a 100% SATISFACTION GUARANTEE. If you are unhappy for any reason, we will redo the repair for FREE.

If you would like to speak to one of our customer services representatives, please call 425-455-5505, or complete our online service request form.