- Voicemail. Or even
worse, some plumbers use an answering
machine. Then you have to wait and hope
they will call you back. At
Rooter-Man, our phones are
staffed 24 hours a day so you can always
talk to a live person.
- Wasted Time. Most
plumbers won't give you a real
appointment time. They say, "we'll
be there when we get there." Which
means you waste a whole day waiting.
- Too Many Trips.
Other servicemen can make 2 or 3 trips
before they have the right parts to fix
your problem. This costs you extra money
and frustration. At Rooter-Man, we stock
our trucks with over 100% of materials
that we need, to ensure we don't have to
make an extra trip. And even though you
don't pay for "trip charges"
we will only make one trip to your home
with the materials and service that you
need.
- Invoice Shock. This
is what happens when you are charged
"time & material" and the plumber gets
paid more the longer he takes. Only at
Rooter-Man do you get
straight forward pricing. You know
the exact amount before the work begins
so you can decide. We charge you
by the job not by the hour!
- Call Backs. Other
service companies have a "Concrete
Guarantee"...when their trucks leave
your concrete driveway, their guarantee
expires! With us, you have a 100%
SATISFACTION GUARANTEE. If you are
unhappy for any reason, we will redo the
repair for FREE.
If you would like to speak to one of our
customer services representatives,
please call
866.700.5435, or complete our
online service request form.
A Message From
The Owner
My
name is Rob Hanson and I’m the owner of
Rooter-Man. I would like to take this
opportunity to let you know how much we at
Rooter-Man value you as a customer. I would
also like to let you know that I am
personally dedicated and committed to making
sure you receive the professional service
and care that you deserve as a Rooter-Man
customer.
Never again will you have to worry about
finding a competent, professional plumber to
take care of your dripping faucets, stopped
drains, hot water problems, backed up sewer,
or other plumbing problems. Rooter-Man will
be there in short time to quickly take care
of the situation with comfort and ease.
I personally want to make every service
call, whether emergency or not, a
comfortable and pleasurable experience. I
realize that most service call situations
are anything but pleasurable, but you can
feel at ease when you know a Rooter-Man
plumber is on the job.